Terms and conditions

Last updated: January 2024

Please read these terms and conditions carefully before using our services.

General 
 

Acknowledgement

These are the terms and conditions governing the use of Payzone services and the agreement that operates between you and Payzone Ireland Ltd. These terms and conditions set out the rights and obligations of all users regarding the use of Payzone’s services.

your access to and use of these services is conditioned on your acceptance of and compliance with these terms and conditions. These terms and conditions apply to all those who use one or more of Payzone’s services.

By accessing or using Payzone’s services you agree to be bound by these terms and conditions. If you disagree with any part of these terms and conditions then you may not access Payzone services.

your access to and use of Payzone’s services is also conditioned on your acceptance of and compliance with Payzone’s privacy policy. Our privacy policy describes our policies and procedures on the collection, use, and disclosure of your personal information when you use our website and services, and tells you about your privacy rights and how the law protects you. Please read our privacy policy carefully.

Links to other websites

The Payzone website, Payzone.ie may contain links to third-party websites or services that are not owned or controlled by Payzone Ireland Ltd.

Payzone has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. you further acknowledge and agree that Payzone shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Intellectual property

The Payzone name and logo are the property of Payzone Ireland Limited and may not be used in any way without express written permission from Payzone Ireland Limited.

The trademarks, copyright and any other intellectual property displayed by users on this website, including names and logos of organisations registered with the website, may not be used, or reproduced without the express written permission of the owners of same.

The Payzone website contains Intellectual Property which is the proprietary property of Payzone ("website IP"). The website IP includes but is not limited to copyrights and information about technology and may be provided in the form of text, graphics, audio and video downloads, links, or source codes. Payzone retains the rights to the website IP and reserves all rights in respect of same.

Payzone provides information on its website. Users may for personal use only, print copies of the information and temporarily store the files on their network. Website IP is intended only for registered users of Payzone and is provided only for your convenience. Payzone grants no license or property rights to any such website IP other than as expressly set out herein.

The website IP is provided by Payzone on an as-is basis, and Payzone expressly disclaims, to the extent permitted by applicable law, any, or all warranties, expressed or implied, including without limitation warranties of merchantability and fitness for a particular purpose, with respect to any website IP. To the extent permitted by applicable law, Payzone excludes any or all responsibility and /or liability for any damages or loss of any kind whatsoever with respect to the website IP whether any of the foregoing are, without limitation, indirect, incidental, special, punitive, consequential or of any other kind whatsoever.

Changes to these terms and conditions

We reserve the right, at our sole discretion, to modify or replace these terms at any time.

Customer service

If you have any problems with our website or services, or if you would simply like further information, please contact our customer service department and we'll do everything we can to help. 
You can contact us here, or by email on hello@payzone.ie or you can call us on 01 207 6000. 
 
Alternatively, you can write to us at  
Payzone Ireland,  
4 Heather Road,  
Sandyford Industrial Estate,  
Dublin 18 

Online dispute resolution: If we enter into a contract with you and/or you become a customer by electronic means (such as by our website or mobile application) then, in addition to any rights of redress you may have through the Legal Ombudsman, you may be entitled to use an EU online dispute resolution platform to assist with any complaint or dispute you may have about our services. This online platform can be found at https://ec.europa.eu/consumers/odr/main/index.cfm  

Product specific terms and conditions